FAQ
Frequently asked questions
Can't find your answer? Call or WhatsApp us — we're happy to help.
Getting started
What is Finanxer and who is it for?
Finanxer is cloud accounting and billing software for Indian small businesses — shops, traders, small manufacturers and service businesses. It brings GST billing, inventory, POS, expenses, cash and bank, and reports into one place.
Is there a free trial? Do I need a credit card?
Yes. Book a free demo and we'll set up a 14-day trial account for you. No credit card needed.
Can I bring my existing data?
Yes. During onboarding our team can import your items, customers and suppliers from Excel so you don't start from scratch.
Will someone help me set up?
Yes. Book a demo or reach us on phone or WhatsApp and our team will help you set up your business, items and invoice format.
Features
Is Finanxer ready for GST?
Yes. Invoices work out CGST, SGST or IGST from the place of supply. Finanxer prepares your GSTR-1 tables (with JSON export for B2B and B2C Large) and a GSTR-3B summary, and supports composition (CMP-08), SEZ/export under LUT and reverse charge. You file the return on the GST portal.
Can I track stock, batches and expiry dates?
Yes. Stock updates on every sale, purchase and return. You get low-stock, reorder, overstock, slow-moving and expiry alerts. Batch and expiry tracking with first-expiry-first-out is available on the Growth and Pro plans.
Is there a POS for my shop counter?
Yes. The quick-sale screen supports barcode scanning, shifts, receipt printing, returns with store credit, and loyalty points (loyalty is an add-on).
Which reports are included?
Profit & loss, balance sheet, cash flow, trial balance, day book, sales register, tax summary, stock summary, and profit by item, invoice or customer, all exportable to Excel or PDF. Batch and expiry reports need the Growth or Pro plan, and the project summary needs the Projects add-on.
Can I reconcile my bank statement?
Yes. Import your bank statement as CSV or Excel, map the columns, and match each line with entries in your books.
Can I send quotations and recurring invoices?
Yes. Create quotations with your terms, proforma invoices with advances, sales orders and delivery challans, and set up recurring invoices for regular customers. Documents can be emailed straight from Finanxer.
Can I track profit on each project or job?
Yes, with the Projects add-on. Link invoices, bills and expenses to a project and see its profit.
What can the AI assistant do?
Ask questions about your business in plain English, such as who owes you money, your profit for a period or a particular invoice. It answers only from your own data, links you to the right page and is read-only, so it never changes anything. It's an add-on with a monthly credit allowance on each plan.
Does Finanxer support manufacturing?
Yes, in early access. The Manufacturing add-on (Growth and Pro plans) covers bills of materials, production orders, departments and costing with labour and overheads. Request early access and we'll set it up with you.
Account & security
Can my staff use it too?
Yes. Add team members with roles and permissions so each person only sees what they need. Every change is recorded in the audit trail.
Does it work on my phone?
Yes. Finanxer runs in the browser on your phone, tablet or computer — nothing to install.
How is my data protected?
You sign in securely, all data travels over encrypted HTTPS connections, staff only see what their role allows, and every change is recorded in an audit trail.
Do you support VAT for UAE or Saudi Arabia?
Not yet. UAE and KSA VAT is on our roadmap — join early access on the What's new page and we'll let you know.
Support
How do I get help?
Email, call or WhatsApp us, Monday to Saturday, 9 AM to 6 PM IST.
How often is Finanxer updated?
We ship improvements regularly and updates reach your account automatically, at no extra cost. See the What's new page for recent launches.
Get in touch
Talk to a real person
Questions about GST, setup or pricing? Call, WhatsApp or email us.
- Phone+91 90371 11006
- WhatsApp+91 90371 11006
- Emailsupport@finanxer.com
- Support hoursMon–Sat, 9 AM – 6 PM IST
- OfficeHymode Workspace, Chalapuram, Kozhikode, Keralam – 673002
See Finanxer with your own business
Book a free demo. We'll walk you through billing, stock and GST and answer your questions live.
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